Microplex M204 Spezifikationen PDF herunterladen (Seite 167)

GETTING HELP WITH THE M204: Overview 157

GETTING HELP WITH THE M204

Overview

This is an important chapter to read if you are in need of any assistance with the

M204. It covers the procedures for obtaining technical support, upgrade packages, and

general product information and software, and it explains Microplex’s warranty pol-

icy.

Help Methods Available

Support and information regarding your Microplex product can be obtained via sev-

eral methods:

• WWW site:

http://www.microplex.com/,

• FTP site:

ftp.microplex.com,

• Email:

• Tel: +1 604 444-4232 or +1 800 665-7798 (in North America),

• Fax: +1 604 444-4239.

These methods are described next.

WWW Site

Microplex’s HTTP site contains information on the company as well as detailed infor-

mation on the M204 including data sheets and technical bulletins. In addition, the lat-

est software and manuals are always available.

Using whatever Web browser you have available, you need to get to the URL,

http://www.microplex.com/.

FTP Site

The FTP site contains similar data to the HTTP site.

The site is located at

ftp.microplex.com and once logged in as an “anonymous”

user, change to the directory

/support where you’ll ﬁnd various sub-directories

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Microplex M204 Spezifikationen Seite 167